Yes you can always change your wallet number in the Fido app. Follow the steps below to change your wallet number:
Steps to Change Your Wallet Number:
Ensure ID Verification is Complete (Confirm that you have completed the ID verification process. This step is required to manage payment methods).
Log in to Your Account
- Access your profile by logging into your account.
Navigate to "My Account"
- Go to the "My Account" section located on your profile page.
Manage Payment Methods
- If you have not added any payment methods yet:
- You will see an option to set up a new payment method.
- Select the "+ Add" button at the bottom of the page to add a new payment method.
Enter the New Wallet Details
- Provide the details of your new mobile money wallet.
- Ensure the wallet is active, registered in your name, and that all details are entered correctly.
Save Changes
- Follow the on-screen instructions to complete the setup and save the changes.
By following these steps, your new wallet number will be changed successfully.