How do I pay back my credit?

You can repay your FidoBiz credit via the Fido App or using the USSD steps below:

Paying through the Fido App

To ensure an easy payment process, follow these simple steps:

1. Make sure you have enough money in your account/wallet.
2. Select ‘Pay back’ from either the Home Page or Credit Page of the Fido app.
3. Choose how much you want to repay.
   • Full Payment: Select this to pay off your entire credit balance. This option allows you to pay off your overall credit balance, including all installments that are not yet due for payment. Use this to pay off your FidoBiz credit earlier than scheduled.
   • Choose other amount: Select this option to enter any amount you want to pay, meaning you're not paying the full amount. This is usually for payments made in bits before the due date.
   • Next Payment: This is available only for credit limits where the user opted for installment payment options. Select this when repaying only your next credit installment.
4. Next, confirm the mobile money wallet you want to make payment from and the total amount you are paying. Here, you can change or add a new mobile money wallet from which to make the payment.
5. After confirmation, you will receive a prompt on your mobile device to enter your wallet PIN to authorize the payment. A confirmation screen will be shown to you to confirm whether the payment was successful or not. If you are still unsuccessful after several attempts, please contact Fido Customer Support for assistance. Fraud Notice: Beware of fraudsters! Fido does not request upfront payments for credit applications. Only use the official Fido App for transactions and avoid third-party agents claiming to assist with the process.

Paying via USSD

1. Dial *284*300#
2. Enter your Fido pin
3. Select the “Loan Services” option (1)
4. Select the credit you want to repay
5. Enter the amount you want to repay
6. Select the registered wallet you want to pay from
7. Enter your PIN into the payment prompt on your selected wallet

Airtel USSD

1. Dial: *185*9# or *165*9#
2. Enter Merchant ID: 4312373
3. Enter Amount to Pay:
4. Enter Reference:
5. Confirm with PIN

MTN USSD

1. Dial *165*4*4#
2. Enter Merchant code: fido1
3. Enter Reference
4. Enter amount
5. Confirm PIN