Open navigation

How do I repay my Credit?

You can initiate repayment of your active credit from either the Home Page or Credit Page of the Fido App by:

  1. Make sure you have enough money in your wallet.
  2. Select ‘Pay back’ from either the Home Page or Credit Page of the Fido App
  3. Choose how much you want to repay.
    Full Payment:Select this to pay off your entire credit balance. This option allows you to pay off your credit balance, including all installments that are not yet due for payment. Use this to pay off your mobile device credit earlier than scheduled.

    Choose other amount: Select this option to enter any amount you want to pay.

    Next Payment: This is available only for credit limits where the user opted for installment payment options. Select this when repaying only your next credit installment.

  4. Next, confirm the mobile money wallet you want to make payment from, and the total amount you are paying. Here, you can change or add a new mobile money wallet from which to make the payment.

  5. After confirming, you will receive a prompt on your mobile device to enter your wallet PIN to authorize the payment. A confirmation screen will be shown to you to confirm whether the payment was successful or not.



Repaying using USSD

Paying your Credit from the Fido app is the simplest and easiest way to repay your credit. However, you can alternatively repay your credit using the below USSD procedure:

MTN USSD

  1. Dial *165*4*4#
  2. Enter Merchant code: fido1
  3. Enter Reference
  4. Enter Amount to Pay:
  5. Confirm with PIN.

AIRTEL USSD

  1. Dial: *185*9# or *165*9#
  2. Enter Merchant ID: 4312373
  3. Enter Amount to Pay:
  4. Enter Reference:
  5. Confirm with PIN.








Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.