Repaying your Fido credit

How do I repay my Credit?
You can initiate repayment of your active credit from either the Home Page or Credit Page of the Fido App by: Make sure you have enough money in your wallet. Select ‘Pay back’ from either the Home Page or Credit Page of the Fido App Choose how much you want to repay. Full Payment: Select thi...
How to Check Your Outstanding Credit Balance
Keeping track of your credit balance is quick and easy with the Fido App. To view your outstanding balance, simply log in to the Fido App. On the Home Page, you’ll see your scheduled repayment amount displayed. You can also tap on the Credit Page to view full details of your active credit, incl...
Can I pay my credit early, and benefit from reduced interest?
Yes, you can and it’s a smart move. At Fido, we calculate interest daily. This means you’re only charged interest for the number of days you actually use the credit. If you choose to repay your credit in full before the scheduled due date, you will only pay interest up to the day you make the p...
What happens if I am unable to repay my credit on time?
Making timely repayments on your credit is crucial for maintaining a healthy Fido Score and ensuring future access to Fido products. If you encounter any difficulties regarding the repayment of your personal credit, please don't hesitate to reach out to Fido Customer Support. It's import...
Resolving Repayment Errors
Encountering repayment errors can be stressful, but with the right approach, you can resolve them efficiently and effectively. Whether through the Fido App or any of our preferred USSD procedures. It could be your payment not reflecting, incorrect charge, a missed payment, or a discrepancy in yo...
How Do I Repay My Credit via WhatsApp?
You can now repay your Fido credit directly through WhatsApp making it even easier and more convenient to stay on top of your payments. How It Works Start a chat with Fido on WhatsApp. From the menu, select “Repay.” Confirm your identity using your phone number and date of birth (DOB). Ent...