Yes, you can request a PIN reset for your Fido Account by contacting the Fido Customer Support Team.
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General Information (UG)
- About Fido
- Common Questions
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Registration & Login (UG)
- New Account Registration
- Existing User Login
- Account Verification (UG)
- App Navigation (UG)
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About Fido Personal Credit (UG)
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Applying for Fido credit
- Why get personal credit from Fido?
- What are the requirements for applying for a Fido credit?
- How do I apply for a Fido credit?
- How long will it take to approve my credit?
- What is the maximum credit amount I can get?
- What are the fees and interest rates charged on Fido credits?
- What is an installment Credit?
- How soon can I apply for another credit after repaying my current credit?
- My credit was not approved, what can I do?
- My credit was approved! What should I do next?
- Payment Methods
- Repaying your Fido credit
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Applying for Fido credit
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About FidoBiz Credit
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About FidoBiz
- What is FidoBiz?
- How is FidoBiz different from the personal credit that Fido has been offering?
- Do I qualify for FidoBiz?
- What is the maximum amount of credit I can get from FidoBiz?
- What fees and interest rates apply to my FidoBiz credit?
- What is the repayment tenure for a Fido Business credit?
- I applied for Fido personal credit in the past, can I apply for a FidoBiz credit now?
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Applying for FidoBiz
- I am already a Fido customer, how do I apply for FidoBiz?
- I am new to Fido, how do I apply for FidoBiz credit.
- What documents do I need to qualify for FidoBiz?
- How do I request my mobile money statement?
- How long will it take to process my FidoBiz credit application?
- What happens if my credit application is not approved?
- How do I request for an MTN momo statement through the MTN momo App?
- Getting to Know You: Tell Us About Your Business
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Repaying your FidoBiz credit
- How do I pay back my credit?
- Can I repay my credit in installments?
- What happens if I do not pay my credit on time?
- Do I get a reduced interest rate if I pay off my FidoBiz credit early?
- Can I change my wallet number after initial registration?
- Can I submit a transaction statement from a different wallet other than the one in my application form?
- FidoBiz Document Requirements
- FidoBiz Document Resubmission Process
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About FidoBiz
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Fido Score (UG)
- About Fido Score
- Fido Score Document Submission
- Email Verification