Having your documents rejected can be frustrating, especially when you need them to improve your Fido Score or access funding for your business. At Fido, we want to make the document submission process as simple as possible.
Submitting documents that meet Fido’s requirements can help your application move smoothly and may improve your chances of accessing credit.
Common reasons documents are not approved
1. Outdated Documents
Make sure your documents are recent and within the required validity period. Documents that are too old may not be accepted.
2. Mismatched Information
The information on your document should match the details on your Fido profile. For example, your name and address should be consistent.
3. Incomplete Information
Check that all important information is clearly provided. Depending on the document, this may include details such as the company name, address, or required signatures.
4. Poor-Quality Documents
Make sure your document is clear and easy to read. Blurry, damaged, or unclear scans may be rejected because the information cannot be verified.
Before You Submit
To avoid unnecessary delays, always check that your document is recent, complete, accurate, and clearly readable before uploading it.