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Step-by-Step Guide to Requesting Business Registration Documents

Requesting documents from a regulatory body can feel overwhelming, but knowing the process and your rights can make it easier. This guide gives you a simple, step-by-step approach to help you through it.

Business Registration Documents from Uganda Registration Service Bureau

Log onto the Online Business registration portal and follow the steps below to register your business.

  • Visit the Online Business registration portal
  • Propose three names for your business or company and verify their availability through a search on the URBS portal
  • If you already have an account, login using your credentials, and if not, click Create account.
  • Fill in the reservation form.

  • Complete all sections of the Form.

  • Click save and continue and then select the payment option. Once payment is done, URSB (Fee of 24,000UGX) will send a notification confirming that your application has been successfully submitted.

  • URSB reviews and approves the application within the specified period.

  • The decision is made to Approve, Query or Reject.

  • Certificates and other supporting documents are issued when approval is given.

Trading License from Local  Town Councils, Cities and Municipals

Step-By-Step Guide For KCCA  e-Citie Trade License Self Service

Generation of Payment Advice Form Guide

Generation of Trade License Certificate Guide

Follow the steps below to get your Trade license:

  • Write an application or introductory letter to the council, municipal, or city Clerk/ or treasurer with the name of the business, type of business, location of the business, and inspection of office premises if necessary.
  • A bill is generated and served on the applicant as per the business grade type and location of the business.
  • A Receipt and a Certificate are issued after payment.
  • The Trading license is issued or renewable annually.
  • For online registration, the customer needs to visit the town, municipal, & city clerk offices for system assessment and onboarding using the IRAS portal.

To get the Trade License, you would have to:

  1.  Login Guide
  •  Type or input in the address area on top of your screen. 
  • Select e-citie online payment
  • Select Login then input COIN and Password ( or PIN)
  • Click “Login” to submit.
 2. Trade License Application Guide
  • Select “Trade License Application.”
  •  The COIN will automatically be generated, then click “ Save and go next”
  • Select “Add Business Applications” so as to apply for Trade License for a particular year.
  • Fill the form to complete, then click “Add Business.” (You may repeat this process if you have more than one business.).
  • A default screen shall pop up, on which you shall click “Submit Application”.

  • System will automatically take you back to beginning of step 2 screen then select “Register Payment”.
  • Input COIN
  • Click “Save & go Next"
  • Select or check with a tick among the list of businesses in the sub-window the business you wish to pay for.
  • Click “Ok” on the pop-up question, “Do you want to continue with selecting Revenue source(s)?”
  • Input collecting agent details from the options of collecting agents given.
  • Click “Save and go next”
  • Click “Ok” to the pop up question, “Do you want to continue with selecting "collecting agent?”
  • Click “Register payment” at the bottom of the pop-up screen.
  •  Click “OK” to the pop-up question, “Are you sure you want to register this payment?”
  • The system will generate a Payment Reference Form with a Payment Reference Number at the top and directly below the barcode. This form includes your business details, the collecting agent, and the amount to be paid

  • Upon making payment and a successful login, select “Trading License Application List” so as to obtain and print the Trade License Certificate
  • Select the Trade License Certificate with your details and print.

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