In such cases, ensure the email address you provided is a valid one. Kindly pay attention to the feedback you receive in the app after submitting your request to know what to do next. Feel free to contact our Customer Support Team or use the Fido App chat service for assistance.
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General Information (UG)
- About Fido
- Common Questions
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Registration & Login (UG)
- New Account Registration
- Existing User Login
- Account Verification (UG)
- App Navigation (UG)
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About Fido Personal Credit (UG)
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Applying for Fido credit
- Why get personal credit from Fido?
- What are the requirements for applying for a Fido credit?
- What is the maximum credit amount I can get?
- How long will it take to approve my credit?
- What are the fees and interest rates charged on Fido credits?
- What is an installment Credit?
- How soon can I apply for another credit after repaying my current credit?
- My credit was not approved, what can I do?
- My credit was approved! What should I do next?
- Payment Methods
- Repaying your Fido credit
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Applying for Fido credit
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About FidoBiz Credit
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About FidoBiz
- What is FidoBiz?
- How is FidoBiz different from the personal credit that Fido has been offering?
- Do I qualify for FidoBiz?
- What is the maximum amount of credit I can get from FidoBiz?
- What fees and interest rates apply to my FidoBiz credit?
- What is the repayment tenure for a Fido Business credit?
- I applied for Fido personal credit in the past, can I apply for a FidoBiz credit now?
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Applying for FidoBiz
- I am already a Fido customer, how do I apply for FidoBiz?
- I am new to Fido, how do I apply for FidoBiz credit.
- What documents do I need to qualify for FidoBiz?
- How do I request my mobile money statement?
- How long will it take to process my FidoBiz credit application?
- What happens if my credit application is not approved?
- How do I request for an MTN momo statement through the MTN momo App?
- Getting to Know You: Tell Us About Your Business
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Repaying your FidoBiz credit
- How do I pay back my credit?
- Can I repay my credit in installments?
- What happens if I do not pay my credit on time?
- Do I get a reduced interest rate if I pay off my FidoBiz credit early?
- Can I change my wallet number after initial registration?
- Can I submit a transaction statement from a different wallet other than the one in my application form?
- FidoBiz Document Requirements
- FidoBiz Document Resubmission Process
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About FidoBiz
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Fido Score (UG)
- About Fido Score
- Fido Score Document Submission
- Email Verification