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Why didn't I receive a verification email?

During the process of verifying your email address, a verification email will be sent to your email address and will display instructions on how to complete your email verification. In cases  where you don't get the prompt, kindly pay attention to the feedback you receive in the app to know what to do next. Feel free to contact our Customer Support Team  or use the Fido App chat service for assistance.

Tip: Always ensure to enter your email address by typing it out completely, without relying on the autofill suggestion. Kindly ensure that there are no spaces before or after the address.

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