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Loan acceptance

Loan processing screen

After successfully submitting your loan request, you will see the processing screen. This should only take a moment, usually less than 2 minutes.

Loan Pre-agreement

After your loan is approved, you will be presented with a loan pre-agreement for your review. Your pre-agreement would highlight information such as:

Expected Disbursement: This is the date you are expected to receive your loan. It should usually be the same day you applied for the loan.

Fido ID: This is a 9-digit number that is uniquely assigned to you to identify you as a Fido customer.

Finance charge: This is the total cost of your loan, including interest and fees, to be paid on your repayment date.

Repayment schedule: This shows you the date you are expected to repay your loan, and the total amount you will repay.

You will also see links to the Loan Agreement and Terms of Service.

Adding payment method

You will have the option to add or edit your preferred mobile money wallet to receive the loan. Note, however, that the wallet you add must be registered in your name.

Find out more about Adding Payment Methods.

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