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Registration & Login (UG)

New Account Registration

  • How do I create a Fido Account?
  • What is OTP (One-Time-Password) and why do I need it?
  • I did not receive my OTP on my phone, what should I do?
  • Why do I need a PIN code to use the Fido App?
  • What is the difference between the One-Time Password (OTP) and my PIN?

Existing User Login

  • How do I log in to my Fido Account?
  • Why am I unable to log in to my Fido Account?
  • Why was I blocked while trying to log in to my Fido Account?
  • I tried to log in but was told I don’t have a Fido Account, why?
  • How to Access Your Account Using Biometric Login

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