https://support.fido.ug/support/home 2026-05-17T08:02:07+00:00 always 1.0 https://support.fido.ug/support/solutions 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000348381 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000348391 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000348403 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000348404 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000348413 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000349730 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/73000352808 2026-05-17T08:02:07+00:00 always 0.8 https://support.fido.ug/support/solutions/folders/73000562830 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562837 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562855 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562856 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562919 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562920 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562927 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562928 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562944 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000562945 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000563201 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000564773 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000566738 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000567789 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000567790 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000570435 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000575060 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000575061 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000575062 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/folders/73000575811 2026-05-17T08:02:07+00:00 always 0.64 https://support.fido.ug/support/solutions/articles/73000598769-how-do-i-create-a-fido-account- 2026-03-11T09:48:13-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598910-who-we-are 2026-03-27T04:13:21-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598912-is-fido-authorized-to-provide-financial-services-in-uganda- 2025-10-22T09:18:10-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598913-what-makes-fido-different-from-other-financial-institutions- 2025-10-22T09:33:39-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598914-what-services-does-fido-offer- 2026-05-05T08:39:44-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598915-is-the-fido-app-free-to-use- 2025-10-22T09:35:05-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598917-what-is-my-fido-id- 2025-10-24T12:10:06-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598918-what-will-i-use-my-fido-id-for- 2025-10-24T12:14:35-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598920-is-the-fido-app-available-on-the-apple-app-store- 2025-10-24T12:17:48-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598921-how-safe-is-the-data-i-submit-to-fido- 2025-10-27T05:02:02-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598923-what-is-otp-one-time-password-and-why-do-i-need-it- 2025-10-27T05:35:46-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598924-i-did-not-receive-my-otp-on-my-phone-what-should-i-do- 2025-10-27T05:37:43-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598925-why-do-i-need-a-pin-code-to-use-the-fido-app- 2025-10-27T06:43:24-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598926-what-is-the-difference-between-the-one-time-password-otp-and-my-pin- 2025-10-27T07:39:20-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000598927-how-do-i-log-in-to-my-fido-account- 2025-10-27T07:54:25-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599058-what-can-i-do-from-the-home-page- 2026-03-27T06:01:59-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599066-what-can-i-do-from-the-credit-page- 2026-05-15T09:07:35-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599072-what-can-i-do-from-the-profile-page- 2026-03-27T05:24:49-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599084-credit-application-guide 2026-05-15T09:05:29-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599090-credit-survey 2026-05-05T08:53:15-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599124-guide-accepting-credit-terms 2026-05-05T08:48:52-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599126-why-do-i-see-a-no-internet-connection-error- 2026-03-11T10:40:25-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599129-why-do-i-need-to-verify-my-account- 2026-03-27T05:56:17-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599130-how-do-i-verify-my-fido-account- 2026-03-27T05:31:46-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599132-i-am-not-able-to-capture-my-photo-for-verification-why- 2024-01-09T06:49:55-05:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599135-can-i-verify-my-account-without-a-national-id-card- 2026-03-27T05:20:11-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599261-why-get-credit-from-fido- 2026-03-13T11:29:23-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599262-what-are-the-requirements-for-applying-for-credit-with-fido- 2026-03-13T11:50:30-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599264-how-long-will-it-take-to-approve-my-credit- 2026-03-13T11:51:24-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599265-what-is-the-maximum-credit-amount-i-can-get- 2026-04-20T05:34:03-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599266-what-are-the-fees-and-interest-rates-charged-on-fido-credits- 2026-03-13T11:55:35-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599267-what-is-an-installment-credit- 2026-03-27T04:43:25-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599268-how-soon-can-i-apply-for-another-credit-after-repaying-my-current-credit- 2026-03-27T04:40:52-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599269-my-credit-was-not-approved-what-can-i-do- 2026-03-27T04:39:53-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599270-my-credit-was-approved-what-should-ido-next- 2026-03-27T04:38:22-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599271-what-is-a-payment-method- 2026-03-27T04:36:16-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599272-how-do-i-add-a-payment-method- 2026-03-27T04:33:50-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599273-how-do-i-remove-a-payment-method-from-my-account- 2026-03-27T04:31:21-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599277-why-am-i-unable-to-log-in-to-my-fido-account- 2025-10-27T08:15:27-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599278-why-was-i-blocked-while-trying-to-log-in-to-my-fido-account- 2025-10-27T12:21:33-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000599279-i-tried-to-log-in-but-was-told-i-don-t-have-a-fido-account-why- 2025-10-22T08:43:19-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600649-can-i-reset-my-fido-pin- 2026-03-11T10:39:16-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600651-how-do-i-change-my-default-payment-method- 2026-03-27T04:30:19-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600652-why-can-t-i-add-my-payment-method- 2026-03-27T04:26:26-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600653-how-do-i-repay-my-credit- 2026-03-27T04:17:58-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600654-how-to-check-your-outstanding-credit-balance 2026-03-27T04:14:27-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600655-can-i-pay-my-credit-early-and-benefit-from-reduced-interest- 2026-03-17T08:15:57-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000600656-what-happens-if-i-am-unable-to-repay-my-credit-on-time- 2026-03-17T08:14:13-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000604960-can-i-reset-my-fido-pin- 2026-03-11T09:55:40-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000619259-what-is-fido-score-and-why-is-it-important- 2026-03-27T05:46:02-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000619261-how-do-i-know-if-i-have-a-good-fido-score- 2026-03-27T05:56:01-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000619262-how-can-i-improve-my-fido-score- 2026-03-27T05:56:56-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000619263-why-was-my-fido-score-reduced- 2026-03-27T05:46:56-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000619264-why-don-t-i-have-a-fido-score- 2026-03-27T05:55:42-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625280-why-do-i-need-a-reference- 2025-10-27T05:24:10-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625281-how-do-i-update-my-personal-information-on-my-fido-account- 2025-10-27T05:26:25-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625403-how-do-i-calculate-my-fido-score- 2026-03-27T05:11:43-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625777-what-is-email-verification-and-why-is-it-important- 2025-05-16T11:57:48-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625780-how-can-i-verify-my-email- 2025-04-14T09:15:37-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625782-why-can-t-i-verify-my-email- 2026-03-27T06:03:40-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625783-can-i-change-my-email-address- 2026-03-27T05:28:36-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625784-why-didn-t-i-receive-a-verification-email- 2025-11-18T08:21:45-05:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625785-what-documents-do-i-need-to-improve-my-fido-score- 2024-10-29T09:06:39-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625786-how-to-request-and-upload-your-mtn-statement- 2025-04-14T05:24:05-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625788-how-do-i-avoid-my-document-being-rejected 2025-04-22T12:06:50-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000625793-resolving-repayment-errors 2026-03-27T06:03:20-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000637266-can-i-use-someone-else-s-wallet-number-as-a-payment-method- 2026-03-27T04:29:29-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000638886-fido-friend-referral 2026-03-27T06:03:52-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000641525-how-do-i-apply-for-credit-with-fido- 2026-03-13T11:35:42-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000641563-how-to-access-your-account-using-biometric-login 2026-03-11T10:05:09-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000645067-need-help-here-s-how-to-contact-fido 2025-10-27T05:33:09-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000649790-how-to-lodge-a-complaint-with-fido 2026-03-11T09:29:05-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000649869-can-i-change-the-mobile-number-linked-to-my-fido-account- 2025-10-27T07:52:43-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000649915-can-i-deactivate-my-fido-account- 2026-03-27T05:23:22-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000649933-how-do-i-resolve-the-error-the-information-couldn-t-be-loaded- 2025-10-22T05:07:13-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000652565-how-to-upload-fido-score-documents 2026-03-27T06:01:13-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000662948-what-is-salary-advance- 2026-03-27T04:44:17-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663005-what-are-the-requirements-for-applying-for-salary-advance- 2026-03-27T04:56:39-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663009-how-do-i-apply-for-salary-advance-with-fido- 2026-03-27T04:46:14-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663011-what-is-the-maximum-amount-i-can-access-from-fido-with-salary-advance- 2026-03-27T04:58:20-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663014-what-are-the-fees-and-interest-rates-charged-on-salary-advance-credit- 2026-03-27T04:48:53-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663033-what-is-the-repayment-tenure-for-salary-advance-credit- 2026-03-27T04:57:42-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663034-i-am-already-a-fido-customer-how-do-i-apply-for-salary-advance- 2026-03-27T04:53:33-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663035-i-am-new-to-fido-how-do-i-apply-for-salary-advance- 2026-03-27T04:54:46-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663036-what-documents-do-i-need-to-qualify-for-salary-advance- 2026-03-27T04:45:38-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663038-how-do-i-pay-back-my-credit- 2026-03-27T04:47:50-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663042-can-i-repay-my-credit-in-installments- 2026-03-27T04:49:36-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663064-what-happens-if-i-do-not-pay-my-credit-on-time- 2026-03-27T04:51:09-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000663333-can-i-pay-with-a-different-wallet-number- 2026-03-27T04:44:57-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666554-what-is-the-want-more-money-feature-in-the-fido-app- 2026-03-17T08:02:52-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666555-how-do-i-qualify- 2026-03-16T10:28:58-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666556-what-is-the-maximum-amount-of-credit-i-can-get 2026-03-16T10:21:37-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666557-i-am-already-a-fido-customer-how-do-i-apply 2026-03-16T10:20:26-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666558-i-am-new-to-fido-how-do-i-apply 2026-03-16T10:16:01-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666559-what-documents-do-i-need-to-qualify 2026-03-16T10:13:39-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666560-common-mistakes-to-avoid-when-submitting-documents 2026-03-13T11:03:56-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000666563-how-to-request-financial-statements 2026-03-13T10:50:01-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000667051-how-do-i-repay-my-credit-via-whatsapp- 2026-05-05T08:34:57-04:00 always 0.512 https://support.fido.ug/support/solutions/articles/73000667277-can-i-repay-credit-without-the-fido-app- 2026-05-05T08:36:36-04:00 always 0.512